Privacy Policy

We are committed to protecting your privacy and this statement summarises what personal details we may collect from you before, during or after you use our site and what we will do with them. Any changes to our privacy policy will be posted on this page.

We use information gathered to respond to enquiries regarding our products and services, manage accounts and process orders. At the end of the required retention period, information is put beyond use until it can be securely destroyed. Unless you give your explicit permission, this information is not passed to third parties. If you require information on the data we store about yourself, you may submit a subject access request in writing.

Phone Calls

All phone calls are recorded for training and monitoring purposes. These recordings are for internal use only and are never published online or passed to third parties.

Cookies

By using our website you consent to us using cookies to improve your user experience. Cookies are small temporary pieces of information which will be stored by your browser on your computer’s hard drive. The majority of the worlds websites just cookies on one form or another. We use Google Analytics tracking code to monitor our website usage. This provides no personal information about you and is purely used to help us monitor website usage (number of visitors, pages viewed, length of visit, etc) in order to improve our websites performance. Find out more about opting out of Google Analytics. If you do not wish cookies to be stored on your browser follow these instructions:

Internet Explorer

Open the Tools menu and click Internet Options. Choose the Privacy tab and move the slider to high level of privacy. Click on the Default button if you do not see the slider.

Other browsers

Please refer to the relevant help menu, looking under cookies, privacy or security.