The Company

Synergy Packaging Solutions is a young, fast paced packaging manufacturer, based across 3 locations in the UK. Our specialisation is in the design, manufacture and supply of protective internal packaging.  Our markets are mainly, but not exclusively, the engineering, technology, and IT industries. We are looking to recruit bright, enthusiastic individuals who are keen to develop their careers.

Current positions:

Production Planner

Reporting directly to the Production Manager, this is a full-time position based at our offices in Corby, Northants. The successful applicant will be responsible for coordinating the production schedules and will work closely with Production and Customer Services to ensure customer orders are fulfilled on time and complete. Plan and prepare the production schedules for material purchasing, manufacturing and delivery of all products within specified lead times as well as amending and analysing production capacity data for three sites. To maintain accurate customer delivery dates by proactively managing risks to achieve on time delivery. Working with Production Supervisors to create and maintain a culture of continuous improvement, constantly challenging current working practice. Supporting the Production Manager and wider business with additional tasks and projects to ensure optimal efficiency is achieved within the manufacturing facility.

Key Responsibilities

  • Manage and control production schedules daily
  • Produce Production Plan in line with Demand Schedule
  • Advise commercial teams on delivery schedules vs customer requirements
  • Manages stock Procurement and Logistics
  • Work with Factory Supervisors and Production Manager to resolve potential bottlenecks in production
  • Advise Factory Supervisors on Capacity & Resource Planning
  • Maintain stock integrity across all locations to ensure physical matches system balances.
  • Any other reasonable related duties as required including travel to other sites

To be successful in this role it is essential that you have:

  • Excellent communication skills both verbal & written
  • Excellent organisation skills
  • Analytical skills
  • Approachable attitude
  • Strong MS Office skills
  • Self-motivated

In addition, but not essential as training will be provided, any or all of the following:

  • Experience using Planning software (Orchestrate by Access is the current software used)
  • Experience of Orchestrate – Benefit
  • A Level/G.C.S.E English, Maths and IT (or equivalent) grade C
  • Experience in Production/Supply Planning – Desirable
  • Experience in Manufacturing/Engineering – Desirable

Customer Service Administrator

We are currently seeking a Customer Service Administrator for our Midlands based office. As the Customer Service Administrator, you will be joining a team environment and will have exposure to both customer and supplier correspondence. The Customer Service Administrators are responsible for;

  • Point of contact for customer, supplier and production queries
  • Ensuring records are maintained
  • Ensuring full company compliance and regulations
  • Provide information for clients and other internal teams

To be considered for the Customer Service Administrator you will need to demonstrate;

  • Confidence working in a high volume and/or fast-paced role
  • Administration exposure within a business environment would be advantageous
  • Excellent communication skills both written and spoken, and
  • Excellent telephone manner and attention to detail are key

Previous Customer Service experience is beneficial but not essential as full training will be provided.